...Yu-Hui Fang; Chia-Ying Li Purpose While integrating online and offline stores prevents channel cannibalization, the process is complex and multifaceted. This study examines how channel disintegration influences vendor lock-in through the surprise effect, considering shopping motivation...

... and Gerbing (1988) was applied to test the model. Findings Ethical shopping motivation was found to have the most relevant impact on its perceived quality and on its reassurance to a small-sized retailer, as it represented a strategic asset. Although the most appropriate approach would not be focused...

...Eugene Cheng-Xi Aw Shopping motivation, such as efficiency shopping and bargain hunting, negatively influenced webrooming intention. Immediate possession positively influenced webrooming intention. With regard to perceived costs of webrooming, purchase effort and expected price loss...

...Ajay Kumar; Anil Kumar Kashyap Purpose Shopping motivation has been extensively explored in traditional marketing context but less in online shopping. Utilitarian attribute of online shopping is one of the success factors of e-retailing. The purpose of this paper is to explore the utilitarian...

... Limited 2017 Emerald Publishing Limited Licensed re-use rights only Customer loyalty Shopping centre Shopping motivation Website atmosphere In recent decades, companies’ websites have become an increasingly important way to reach consumers (Barlow et al., 2004 ; Viterbi...

...Ritu Mehta; Narendra K. Sharma; Sanjeev Swami Purpose – Hypermarket is the most successful amongst organised retail formats in India. The purpose of this paper is to identify segments of hypermarket shoppers based on shopping motivation. The study profiles the identified segments on demographic...

... that there exist different reasons for returns among the four groups of returners. In particular, they differ in their initial shopping motivation for mail order purchases, their group‐specific reasons for product returns, and also in their spending patterns. Research limitations/implications...