... within the framework of a systematic literature review. It examines research published in Scopus-indexed journals over the past two decades. Future research directions are outlined using the theory-context-constructs-methodology (TCCM) framework. Findings The field of sustainable retailing has shown...

... on design features of online review systems and their effects on consumer- and retailer-related outcome variables. This systematic literature review distinguishes between online reviews provided on websites controlled by retailers (internal systems) and third-party websites (external systems). Gutt...

.... The scope for further research identified through the above-mentioned framework and methodology would be of high value to the researchers and practitioners alike. Showrooming Channel switching Cross-channel free-riding Systematic literature review Bibliometric review The complexity...

... of Research in Interactive Marketing , Vol.  11 No.  2 , pp.  185 - 197 , doi: 10.1108/JRIM-08-2016-0091 . Melacini , M. , Perotti , S. , Rasini , M. and Tappia , E. (2018), “ E-fulfilment and distribution in omni-channel retailing: a systematic literature review ”, International...

... rights only The aim of this paper is to study and describe the Industry 4.0 (I4.0) concept in the retail industry by identifying the technology enablers, the benefits and the challenges involved in adopting these technologies. The work is built on a systematic literature review (SLR) about...

... Customer experience Systematic literature review The study provides a comprehensive framework on consumer behaviour towards AR in online retailing. Further, the study proposes the future research agenda in the social side of AR, the dark side of AR, customer engagement, use of AR for experiential...

... be implemented by retailers seeking to engage consumers with an augmented shopping experience and make AR applications financially viable. This is the first systematic literature review on AR in retail settings to include multiple disciplinary perspectives (HCI and marketing/management) and research...

... retail business models (RBM) by developing a literature-based and empirically-substantiated generic retail business model framework (generic RBM). The research is based on a systematic literature review and a qualitative study with 16 expert interviews in the German retail industry...

... concern for online retail businesses, hereby referred to as e-tailers. The purpose of this paper is to provide insights into the motives and nature of first party fraud in e-tailing. Design/methodology/approach – Systematic literature review was used to synthesise existing research on first party...