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Keywords: Website quality
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Journal Articles
Presenting products on websites – the importance of information quality criteria for online shoppers
International Journal of Retail & Distribution Management (2023) 51 (9-10): 1213–1238.
Published: 20 July 2023
... website quality and service failure literature by introducing PIQ criteria and its effects in the context of online retailing. The authors also establish actionable managerial recommendations to assist retailers to embrace and utilize PIQ to better understand their own potential website and thus business...
Journal Articles
International Journal of Retail & Distribution Management (2013) 41 (9): 688–705.
Published: 11 October 2013
... intention focusing on reputation as key external stimuli. © Emerald Group Publishing Limited 2013 Cross‐culture Reputation Website quality Emotion Perceived risk United States of America South Korea Consumer behaviour Shopping Retailers As online shopping has proliferated...
