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The executive summary of the report of an 18‐month research project on public library policy and social exclusion based at Leeds Metropolitan University and conducted in partnership with the London Borough of Merton (Libraries), Sheffield Libraries, Archives and Information Services, and John Vincent, an independent consultant. Briefly describes the background to the research and gives a summary of the study findings and the main conclusions and recommendations. The study examines the context of social exclusion and the nature of the problems facing public libraries and other public institutions in tackling disadvantage.

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