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The knowledge age has created a new context and challenges for different organisations and professional groups. Understanding the forces and trends that are shaping the future of the knowledge territory is very important for librarians. The knowledge economy exists in a multi‐networked environment. Under the “network economy” the network of relationships is more important than the ownership of assets. This paper concentrates on how librarians become knowledge workers and support other knowledge workers' communities. The new roles and skills (particularly communication and interpersonal skills which play a great role in preparing new information products) are presented as a basis for the discussion.

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