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Purpose

The purpose of this paper is to examine one academic library and how the staff dealt with the aftermath of Hurricane Katrina.

Design/methodology/approach

A case study of the Tulane Recovery Center in New Orleans that was created after Hurricane Katrina in cooperation with Library Associates Companies (LAC).

Findings

Institutions may have a disaster plan outlined as to what to do in an emergency but in actuality one is never fully prepared for a natural disaster.

Originality/value

This paper examines the aftermath of Hurricane Katrina on the Howard‐Tilton Memorial Library at Tulane University and the creation of the Tulane Recovery Center, which can serve as a model for other to follow.

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