The purpose of this paper is to propose a method for the assessment of library space use and user experience by combining seating studies, surveys and observational data.
Seating usage studies (called seating sweeps), technology-assisted face-to-face surveys and observational data were used to assess library space usage and identify user behaviors.
Results from the study revealed higher library use than expected and provided insight into user behaviors and patterns.
The methods and study described aid in raising awareness of user experience within library spaces and provide valuable data for space redesign efforts.
The study builds upon methods described by Linn (2013) and combines traditional user experience methodologies to gain insight into library space use and user needs.
