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Examines the impact performance appraisal has had, and is having, on public libraries. Considers appraisal in a broader context, discussing the effect political opinions and decisions have had on the way appraisal has been introduced into the public sector. Discusses the theory of appraisal in relation to what happens in practice using evidence from a case study carried out as part of a BA Librarianship at Loughborough University. Considers the purpose of appraisal and how it should be carried out in order to maximize its potential for improving individual and organizational performance. Suggests that appraisal in public libraries has a tendency to fail because not enough attention is given to defining the aim of appraisal, to ensuring communication channels are open and that proposed training is followed through. The design of an appraisal system can also cause problems if the specific nature of library work is not considered. Concludes that the external political and economic environment has significant implications that can make implementation of an appraisal system more difficult.

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