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This collection of 11 papers seeks, inter alia, to recover technical services staff from “invisible anonymity”. The image of libraries and librarians is a leitmotiv in all the essays and they challenge us to consider that the most stereotypical librarians, cataloguers and indexers, have actually done more with technology and created greater access to information than any other group of staff. “They have furthered and expanded the mission of the library — making it more than a repository for books and serials — converting it into an information centre where data of all kinds is available, regardless of its form.”