... to analyze and interpret because the research instruments were poorly designed and inadequately tested. Poorly trained researchers can also jeopardize a study. DLF respondents described focus group moderators who could not effectively manage domineering participants or engage timid participants, or who had...

...Susan Kent Describes how recent technological developments have changed the way that information is stored, managed and accessed. The impact of the Internet has created a need for public libraries to realign their position in the information marketplace. Addresses the challenges facing the library...