...Essam Mansour Purpose The purpose of this study is to identify the information needs and information-seeking behaviour of Syrian refugees displaced to Egypt. Design/methodology/approach Qualitative data in the form of three focus groups were collected from 37 Syrian refugees who have displaced...

... improvement of academic libraries. Findings The paper focuses specifically on focus group and reflective methods and also details some elements of user experience (UX) which brings together different qualitative techniques available for academic libraries. The paper concludes with a feature case study...

...-of-view of users of the largest university library in Estonia. Design/methodology/approach – Focus groups were used to identify the most significant criteria of e-service quality. The data were interpreted in accordance with Krueger' seven attributes: words, context, internal consistency; frequency...

...Shariful Islam; S.M. Zabed Ahmed Purpose This paper aims to describe the library services available to rural dwellers and a summary of focus groups discussions (FGD) conducted in northern districts of Bangladesh. Design/methodology/approach This paper is divided into two sections. The first...

... Group Publishing Limited 2010 Academic libraries Databases Electronic journals Focus groups Spain During the last two decades, the amount of electronic information available in academic libraries and the diversity of tools to locate and access this information have increased...

... and Oslo, where this is a current topic. Focus is on discerning conservative and liberal attitudes of what a library is, and how such attitudes affect people's perception of change. How the library's social role is viewed by the informants is also considered. In total, nine focus groups were interviewed...

...Bárbara Júlia Leitão; Waldomiro Vergueiro Taking the international literature in information sciences as the starting point, discusses the focus group approach and its use in the information services environment. Describes and analyses an experience with this technique in the School...