... of interactions designs that would be particularly impactful for chatbots for college advising including setting reminders, brokering social connections and prompting deeper introspection that build efficacy and identity toward college-going. Originality/value As a growing body of human-computer interaction...

...? Clearly the authors, both of whom are well known in the information and library world, think that it is very relevant. This reviewer would tend to agree and would consider it to be advantageous for the librarian or information officer to examine human‐computer interaction from as wide a perspective...