... has been undertaken in one case library, but the learning should be transferable to others and also potentially to other public sector or values-based organizations. Practical implications The Value Scorecard is shown to be applicable to organize measurement and assessment in research libraries...

...Jim Agee Literacy is a global problem that concerns librarians and educators. This article provides resources for individuals who want to develop literacy projects. It comprises many descriptions of literacy organizations, grant sources, and book aid groups, both global and local. Many resources...

...Michael Gebauer The growing service sector leads to rapid changes of today’s economy from an industrial society to a so‐called knowledge society. Traditional values of organizations – often named “bricks and mortar” – become less important. Instead of those values of human resources with all...