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Keywords: Reference service evaluation
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Journal Articles
Journal:
Information and Learning Sciences
Information and Learning Sciences (2018) 119 (5-6): 342–356.
Published: 10 May 2018
... evaluation Digital reference Digital reference services Reference services Reference service evaluation Digital reference services are defined as “Internet-based question-and-answer services that connect users with individuals who possess specialised subject or skills expertise” (Lankes and Kasowitz...
