...Stephen Town Purpose The purpose of this paper is to describe the Value Scorecard framework for performance measurement and advocacy in academic and research libraries. Design/methodology/approach The study used a leadership perspective and an autoethnographic approach to develop and test...

... This is a literature review covering aspects of value (value propositions, value co-creation), value frameworks (including the 2015 ACRL framework, Holbrook typology with worked example), data analytics and collaborative projects including LibQUAL+ initiatives and the use of balanced scorecard principles (including...