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Keywords: Socio-technical change
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Journal Articles
Information and Learning Sciences (2017) 118 (5-6): 331–335.
Published: 08 May 2017
... socio-technical change. It investigates whether existing service paradigms are best suited to future digital delivery of services in the emergent network society. Design/methodology/approach It uses an interpretive methodological approach creating a body of phenomenological evidence enabling...

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