... limitations/implications The present investigation is limited to selected libraries of four continents and restricted to English websites only. The study may further be extended to include other types of libraries in different areas, including libraries using non-English websites, to get a fuller picture...

... illustrated the relevance of the different approaches taken by various libraries. Research limitations/implications The study was confined to selected libraries of higher education institutes among the four continents only. Libraries having non‐English websites and restricted or limited access were...