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This paper examines collaborative planning, forecasting, and replenishment (CPFR), a Web‐based tool to coordinate the various supply chain management activities including production and purchase planning, demand forecasting, and inventory replenishment between supply chain trading partners. This paper identifies what CPFR is, explains the CPFR process, cites benefits that have been achieved, identifies obstacles to implementation, and discusses the future of CPFR.

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