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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02635570210421354. When citing the article, please cite: Majed Al-Mashari, (2002), “Enterprise resource planning (ERP) systems: a research agenda”, Industrial Management & Data Systems, Vol. 102 Iss: 3, pp. 165 - 170.
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2003
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