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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb002817. When citing the article, please cite: A.V. Feigenbaum, (1984), “Todayʼs Business Management and Quality Leadership”, International Journal of Quality & Reliability Management, Vol. 1 Iss: 1, pp. 6 - 14.
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© MCB UP Limited
1985
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