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The need for third‐party companies to provide computer maintenance is certain to become more widespread as end users become more knowledgeable and specific in their requirements. The strength of a third‐party maintenance company is its ability to take on responsibility for the whole installation, its contract flexibility, its pricing structures and its ability to service any make of computer. Points to look for in a reputable company are the availability of spare parts or interchangeable parts from other systems, back‐up facilities (i.e. back‐up machines) and the use of subcontracted service centres.
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© MCB UP Limited
1986
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