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Antonia Ruiz-Moreno
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Journal Articles

Cognitive diversity and team viability: the mediating role of transactive memory and moderating of technology integration

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Paola S. Arce-López, Antonia Ruiz-Moreno, Dainelis Cabeza-Pullés
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2025) 125 (1): 60–90.
https://doi.org/10.1108/IMDS-11-2023-0820
Published: 25 September 2024
View article titled, Cognitive diversity and team viability: the mediating role of transactive memory and moderating of technology integration
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Journal Articles

The effect of e-service quality on Jordanian student’s e-loyalty: an empirical study in online retailing

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Rami Mohammad Al-dweeri, Antonia Ruiz Moreno, Francisco Javier Llorens Montes, Zaid Mohammad Obeidat, Khaldoon M. Al-dwairi
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2019) 119 (4): 902–923.
https://doi.org/10.1108/IMDS-12-2017-0598
Published: 04 December 2018
View article titled, The effect of e-service quality on Jordanian student’s e-loyalty: an empirical study in online retailing
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Journal Articles

Learning during the quality management process: Antecedents and effects in service firms

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Antonia Ruiz Moreno, Víctor García Morales, Francisco Javier Lloréns Montes
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2005) 105 (8): 1001–1021.
https://doi.org/10.1108/02635570510624419
Published: 01 October 2005
View article titled, Learning during the quality management process: Antecedents and effects in service firms
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Journal Articles

An analysis of the relationship between quality and perceived innovation: “the case of financial firms”

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Francisco Javier Lloréns Montes, Antonia Ruiz Moreno, Luis Miguel Molina
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2003) 103 (8): 579–590.
https://doi.org/10.1108/02635570310497620
Published: 01 November 2003
View article titled, An analysis of the relationship between quality and perceived innovation: “the case of financial firms”
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