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Journal Articles

An outcome-based process optimization model using fuzzy-based association rules

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Henry Lau, C.K.M. Lee, Dilupa Nakandala, Paul Shum
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2018) 118 (6): 1138–1152.
https://doi.org/10.1108/IMDS-08-2017-0347
Published: 03 August 2018
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Journal Articles

A hybrid multi-criteria decision model for supporting customer-focused profitability analysis

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Henry Lau, Dilupa Nakandala, Premaratne Samaranayake, Paul Shum
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2016) 116 (6): 1105–1130.
https://doi.org/10.1108/IMDS-10-2015-0410
Published: 11 July 2016
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