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Journal Articles

Effects of IT assimilation on customer performance: considering the role of customer agility and data-driven culture

Yao Chen, Liangqing Zhang

Industrial Management & Data Systems 1–21.

https://doi.org/10.1108/IMDS-06-2025-0823

Published: 09 February 2026

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Journal Articles

Ambivalent perception of cause-related marketing: investigating the (in)congruence of opposite motivational perceptions on consumer evaluations

Yuting Wang, Yao Chen, Jie Fang, Bingqing Xiong

Industrial Management & Data Systems (2025) 125 (1): 192–213.

https://doi.org/10.1108/IMDS-05-2024-0495

Published: 14 October 2024

View article titled, Ambivalent perception of cause-related marketing: investigating the (in)congruence of opposite motivational perceptions on consumer evaluations

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Journal Articles

Influence of information technology capability on service innovation in manufacturing firms

Meng Chen, Yao Chen, Hefu Liu, Henry Xu

Industrial Management & Data Systems (2021) 121 (2): 173–191.

https://doi.org/10.1108/IMDS-04-2020-0218

Published: 20 October 2020

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