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Journal Articles
Industrial Management & Data Systems (2021) 121 (8): 1824–1847.
Published: 28 June 2021
...Hillol Bala; Viswanath Venkatesh; Daniel C. Ganster; Arun Rai Purpose Although research has suggested that enterprise system (ES) implementations have major impacts on employee job characteristics and outcomes, there has been limited research that has examined the impacts of ES implementations...
Journal Articles
Industrial Management & Data Systems (2016) 116 (8): 1636–1655.
Published: 12 September 2016
...Gerald Feldman; Hanifa Shah; Craig Chapman; Ardavan Amini Purpose Enterprise systems (ES) upgrade is a complex phenomenon, yet it is possible to reduce the complexity through understanding of the upgrade drivers. The purpose of this paper is to investigate the various upgrade drivers, in order...
Journal Articles
Industrial Management & Data Systems (2016) 116 (3): 526–545.
Published: 11 April 2016
... Factor Analysis (CFA) was performed in order to further validate the psychometric quality of the proposed scales. © Emerald Group Publishing Limited 2016 CRM Adoption Enterprise systems Customer relationship management Multi-method research Objectives There is a problem...

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