... includes good description, documentation, and training. Post‐sale service includes installation, warranty, alterations, and repair. © MCB UP Limited 2000 Manufacturing Performance Models China The second hypothesis is developed to investigate the association between manufacturing...

...Charles V. Trappey; Amy J.C. Trappey EXPRESS (a language used to define standard data models) is used to develop data models for products, categories, and chain stores allowing for ISO‐integrated product data management. By applying EXPRESS to the task of managing product and market information...

...Ruth A. Kasul; Jaideep G. Motwani Presents an evaluative model that can be used as a framework by management of organizations to evaluate their company’s operations profile. By means of a case study, the authors demonstrate the effectiveness of the model. The data for this study was obtained...

... that they are comprehensive in nature and can be used by any organization wanting to implement an SPC system. © MCB UP Limited 1996 Case studies Implementation Models Quality Statistical process control USA Statistical process control (SPC) is an important tool which organizations can use...

...A. Platt; S. Warwick Soft systems methodology (SSM) is an approach to modelling human activity systems that is becoming increasingly popular as a means of learning about, and improving, such systems. Any system that involves humans engaged in purposeful activity can be modelled using SSM. Gives...

...C. Forza Develops the theory on the role of information systems within quality management. Proposes a reference model for the study of quality information systems within quality management. The model includes three dimensions: quality management practices, quality information systems(distinguishing...

... simulation model to determine the optimum product mix and also the criteria to be used in arriving at the pricing strategy under multiple batch production situations are discussed. © MCB UP Limited 1989 Batch production Capacity Product mix Production planning Models Computer simulation...

...Ian Law Most commercial organisations have the hardware and software to gather and process as much, if not more, information than they can use. If the amount of information is not controlled it can lead to increases in its cost. The nature of the cost of information is considered and a model...