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Keywords: Certification
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Journal Articles
Quality management systems as indicators for stability and change in customer-supplier relationships
Available to Purchase
Journal:
IMP Journal
IMP Journal (2018) 12 (3): 483–497.
Published: 26 July 2018
... in the standard is to communicate the requirements and continuously monitor the suppliers’ methods, competences and improvements. In other words, it is not enough to just approve a supplier based on its ISO 9001 certification. Su et al. (2010) refer to customer relationship management systems...
