... relationships: it is created jointly among the parties to the relationship; the initiative between the supplier and the customer is balanced; value stems from solutions that are “interacted” rather than first conceived and then implemented; and socio-cognitive factors play an important role in value creation (p...

... and value creation, and industrial and workplace development. When examining these policies more closely, however, we see that they frequently lack a deeper understanding of significant aspects of business networks: what they comprise, and how they are shaped and maintained (Håkansson et al., 2009...