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Keywords: Brand community identification
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Journal Articles
Online brand community response to negative brand events: the role of group eWOM
Available to Purchase
Journal:
Internet Research
Internet Research (2013) 23 (4): 486–506.
Published: 09 August 2013
... study, the current research adopts far brand extension as the empirical testing ground. Findings This research illustrates that group eWOM's influence on brand community member's attitude toward the negative brand information is affected by member's level of brand community identification and brand...
