... consumers (N = 247). Online shopping Social support theory SOR framework Consumer commitment Dual platform Dual-platform e-commerce Online review intention Platform design Use context Website and mobile app The results indicate that instrumental support design factors and socio...

...Iryna Pentina; Mohammadali Zolfagharian; Aurélia Michaud-Trevinal Purpose The objectives of the paper were to develop a theoretical framework of the online shopping experiences (OSE) concept, identify its constituent dimensions and subdimensions, and propose and test a comprehensive measurement...

... Emerald Publishing Limited Licensed re-use rights only Flow theory Impulse buying Consumer regret Flow consciousness Online shopping Online retailing has become very important and is expected to become even more so (Deloitte, 2020). Online retailing revenues amounted to €1,725,188m...

... quality from the theoretical perspective of information load in the online shopping context, which could add new insights to the field of web personalization, especially the impact of web personalization on consumer decision making. Liyun Zhou can be contacted at: ycpgroup1@hotmail.com 08 11...

... Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Decision making Online shopping Choice confidence Cross-recommendation Instant cross-buying Although previous studies have examined the antecedents of cross-buying in contractual and non-contractual...

... 2017 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Online shopping B2C website design E-commerce websites Website domains Website feature preferences Investigators use three different bases to conclude that particular features attract...

... from online shopping in 2013 (IRsearch). Scholars have identified some factors that impact customers’ online shopping, such as product characteristics (Elliot and Fowell, 2000 ; Grewal et al., 2004), ease of use, usefulness, and enjoyment (Childers et al., 2002 ; Devaraj et al...

...Mutaz M. Al-Debei; Mamoun N. Akroush; Mohamed Ibrahiem Ashouri Purpose – The purpose of this paper is to examine consumer attitudes toward online shopping in Jordan. The paper introduces an integrated model which includes trust, perceived benefits, perceived web quality, and electronic word...

...Meng-Hsiang Hsu; Li-Wen Chuang; Cheng-Se Hsu Purpose – The purpose of this paper is to provide a better picture of factors influencing behavioral decisions in online shopping by identifying different targets of trust and discussing their antecedents and outcomes. Design/methodology/approach...

... toward blogger had influence on consumers’ attitudes and behavioral intentions toward online shopping. Findings The results indicated that perceived usefulness of bloggers’ recommendations and trust had significant influential effect on blog users’ attitude towards and intention to shop online...

..., and they focussed on signaling, which is the act of sending marketing signals from virtual environment to increase consumers’ attention. Internet Consumer behaviour Trust Electronic commerce Web sites Internet marketing Online shopping Beyond price information, companies operating in the online...

.... The paper concludes with implications for multi‐channel retailers, and future directions for MCS research are also discussed. © Emerald Group Publishing Limited 2012 Online shopping Consumer value Multi‐channel shopping Means‐end theory Hierarchical value map Consumer behaviour Retailing...

..., the factors affecting male and female users' intention to shop on the websites may be different. Past studies have indicated that uncertainty is a major determinant of online shopping behaviors and may have different effects on men's and women's purchase intentions. Therefore, to explore the differences...

... of online shopping. Design/methodology/approach The research model was tested with data from 219 of PCHome's online shopping customers using a web survey. PLS (partial least squares) was used to analyze the measurement and structural models. Findings Data collected from 219 valid respondents...