... buying Perceived value Technology Consumer behavior Literature review Impulsive buying refers to the spontaneous purchase of goods or services without prior planning or rational decision-making (Xiang et al., 2016). Such impulsive actions are typically driven by emotional states...

... influencer advice) and influencer-related (i.e. intention to recommend the influencer) outcomes. We present a conceptual model derived from established theories and psychological reasoning, identifying influencer authenticity and perceived value as important antecedents. We present satisfaction...

... chatbot service quality attributes, perceived value, cognitive and affective trust, satisfaction and customer loyalty. Findings The results show that AI chatbot service quality positively affects customer loyalty through perceived value, cognitive trust, affective trust and satisfaction...

... of services to understand user loyalty formation. Specifically, this study aims to examine the mediating role of need satisfaction and perceived value in the relationships between point mechanisms and user loyalty. Design/methodology/approach Drawing upon self-determination theory and perceived value lens...

.... Specifically, social shopping feature richness enhances perceived product quality, while decreasing negative perceptions regarding price. Moreover, perceived product quality and perceived price significantly influence buying intention through the mechanism of perceived value. Originality/value The authors...

.../methodology/approach An online survey (n =552) was conducted to empirically test the model. The data were analyzed by structural equation modeling approach. Findings The results show that relevant schema and schematic fit factors positively influence perceived value of mobile payment (MP), which...

...Mamoun N. Akroush; Bushra K. Mahadin Purpose The purpose of this paper is to examine a multidimensional model of customer perceived value (CPV), customer satisfaction (CS) and loyalty from internet subscribers’ perspectives. Design/methodology/approach In total, 1,297 out of 2,000 online...

... of sense of presence from the perspective of symbolic interactionism which has rarely been investigated in prior studies. Perceived value Symbolic interactionism User engagement Social network site Like behaviour Sense of presence With the rapid development of Web 2.0 technologies, social...

... can work together to increase customer intentions. Perceived value Halo effect Information systems success model O2O commerce Multichannel With the development of the internet, the integration of online and offline channels for businesses has received increasing attention. Growing...

... significantly and negatively affects satisfaction. Originality/value Extant research on social commerce has mainly focused on investigating how the general perceived value affects user behavior, but has less considered different dimensions of perceived value. Moreover, prior studies have explored the roles...

... effects have a significant impact on OPI of agricultural products. Both perceived value (PV) and perceived risk (PR) play a mediating role in the relations between reference effects and OPI, but the mediating effect of the PV is found to be significantly greater than that of the PR. Consumers’ FSC...

..., i.e. identifying the mediators. Design/methodology/approach A survey is used to validate a research model based on equity theory and relationship marketing theory that incorporates fairness, trust, perceived value and customer satisfaction. A total of 331 surveys were analyzed using Partial Least...