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Describes an approach to real‐time expert systems for integrated network management. Presents an overview of expert systems technology,proceeding to develop the requirements for a real‐time system in network management. Describes a system being developed (1989) by Pacific Bell. Describes NETREX, a prototype real‐time system, aimed at automatically maintaining Pacific Bell′s internal data networks. Concentrates on an application for solving problems with travel tickets in real time.

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