... relationship between leaders and video technology. To address this gap, this study aims to explore how top managers lead remote work through the lens of technological affordances. Design/methodology/approach Constructivist grounded theory is applied to understand how top managers use video technology in e...

... for value co-creation with users, which transform users into empowered stakeholders. This study investigates the interrelationship and boundaries of GAI satisfaction by distinguishing between satisfaction with process and outcome. It adopts an affordance actualization perspective, integrated with attachment...

... attribution. Originality/value This paper contributes to the theoretical understanding of user interactions with AI-powered frontline technology, by revealing the nuanced ways in which users perceive and react to failures. Chatbots Artificial intelligence Affordances Frontline technology Service...

...) interact, unveiling opportunities ICT offers for hybrids regarding the dual mission. Design/methodology/approach We used affordance theory and adopted a predominantly inductive approach inspired by the so-called “Gioia template.” The research design was based on semi-structured interviews...

...Ariane Ollier-Malaterre; Marianne Redston Purpose Enterprise social networks (ESN) that enable faster communications and knowledge sharing at work are an integral part of many workplaces. Although the affordances potency and actualization constructs identify work context as important, few studies...

...Milad Armani Dehghani; Dionysios Karavidas; Alexandra Rese; Fulya Acikgoz Purpose With the rise of cryptocurrency and its influence on the financial industry, this paper aims to explore cryptocurrency affordances that lead to approach–avoidance behavioral intentions for non-users (potential...

...Yuan Sun; Zhu Mengyi; Anand Jeyaraj Purpose This paper aims to investigate whether and how enterprise social media (ESM) affordances affect employee agility. Design/methodology/approach Adopting self-determination theory (SDT), this study examines a model in which the four ESM affordances (i.e...

...Xu Ren; Xiangmei Sun Purpose The use of enterprise social media (ESM) can promote knowledge sharing within project teams. However, the potential mechanism of ESM affordances influencing knowledge sharing has not been fully studied. This paper aims to develop a theoretical model to explore how...

...Alanah Mitchell Purpose This paper aims to explore key collaboration technology affordances from virtual collaboration and remote work during the time of COVID-19. The purpose of this exploration is to improve the understanding of technology-supported collaboration in order to achieve individual...

... deliberations. This study investigates the relationships between users' perceived friending affordances of five popular SNSs (Facebook, Twitter, Instagram, Snapchat and LinkedIn) and their friending behaviors concerning strong ties, weak ties (existing and latent ties) and parasocial ties. Design/methodology...

...Yu-Hui Fang; Chia-Ying Li; Zeeshan Ahmed Bhatti Purpose Numerous companies have launched brand pages (BPs) on social networking sites to enhance customer-brand communication, cultivate the customer-brand relationship and promote brand loyalty. This study aims to investigate how BP affordances...

... affordance framework, as well as on empirical data in an attempt to paint a comprehensive picture of the factors shaping employees' decisions to share or not share information on enterprise social media. Design/methodology/approach This qualitative field study is based on semi-structured interviews...

...Helen Hasan and Henry Linger; Katherine Choy; Daniel Schlagwein Purpose – The purpose of the paper is to better understand the relation between information technology (IT) affordances and donor motivations in charitable crowdfunding. Design/methodology/approach – This paper reports...

... use contexts, and the use process, at multiple levels of organization. Through this, the authors argue for a need to seriously consider idiosyncrasies of artefacts and tasks at hand, as well as distributed affordances across artefacts, in mHealth implementations. Second, the authors argue...

... as a range between the segmentation and integration of work-life domains, but fail to provide a satisfactory account of technology’s role. Design/methodology/approach – The authors apply the concept of affordances, defined as the relationship between users’ abilities and features of mobile technology...