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Keywords: Thematic analysis
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Journal Articles
Journal:
Information Technology & People
Information Technology & People 1–19.
Published: 25 December 2025
..., the study draws on two data sources: semi-structured interviews with 27 employees and a longitudinal qualitative content analysis of 288 typewritten comments submitted over two years. Thematic analysis was employed to identify patterns and insights regarding employee engagement with OSPs. Findings...
Journal Articles
Journal:
Information Technology & People
Information Technology & People (2020) 33 (4): 1327–1356.
Published: 28 January 2020
... be contacted at: w.ozuem@herts.ac.uk 17 11 2018 28 08 2019 23 10 2019 03 12 2019 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Fashion industry Service quality Thematic analysis Social constructivism Multichannel retailing...
