International sales negotiations are fast becoming a major part of the marketeer’s mandate in an increasingly globalised economy. To be successful in that role, managers need to be aware of the limits of acceptability of their behaviours, able to anticipate their counterparts’ actions and understand the motivations behind them. Presents a cross‐national study of 332 experienced sales negotiators’ perceptions in Australia, the USA, the UK, Japan, Russia and Greece. It explores the degree to which different tactics are considered morally acceptable in each country and how the decision‐making frameworks the managers employ affect their evaluation. The results demonstrate that, although moral acceptability of specific practices, the overall level of tolerance and the effect of each one of a set of decision‐making variables vary among different nationalities, the mechanism of the evaluation can be analysed by a single explanatory model.
Article navigation
1 July 2001
Research Article|
July 01 2001
Moral decision making in international sales negotiations
Anna Zarkada‐Fraser;
Anna Zarkada‐Fraser
Senior Lecturer, School of International Business, Griffith University, Queensland, Australia
Search for other works by this author on:
Campbell Fraser
Campbell Fraser
Lecturer, School of Management, Griffith University, Queensland, Australia
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 2052-1189
Print ISSN: 0885-8624
© MCB UP Limited
2001
Journal of Business & Industrial Marketing (2001) 16 (4): 274–293.
Citation
Zarkada‐Fraser A, Fraser C (2001), "Moral decision making in international sales negotiations". Journal of Business & Industrial Marketing, Vol. 16 No. 4 pp. 274–293, doi: https://doi.org/10.1108/EUM0000000005501
Download citation file:
New and popular articles
Suggested Reading
Culture, personality and morality: A typology of international consumers’ ethical beliefs
International Marketing Review (April,2001)
How important are ethics and social responsibility? ‐ A multinational study of marketing professionals
European Journal of Marketing (February,2001)
Selected antecedents and components of ethical decision‐making processes of American and South African marketers – A cross‐cultural analysis
International Marketing Review (December,1999)
Ambiguities of justice in a global marketplace: How are ethical and theological considerations relevant to policymakers?
Management Decision (September,2008)
A Review of Marketing Ethics: An International Perspective
International Marketing Review (June,1999)
Related Chapters
International Marketing–Related Outward FDI Motives: Turkish MNCs’ Experience in the EU
New Policy Challenges for European Multinationals
Differences between high- and low-performing exporting firms in a developing country
International Marketing
Stochastic Frontier Estimation in International Marketing Research: Exploring Untapped Opportunities
Measurement and Research Methods in International Marketing
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
