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Drawing on the resource‐based view, we posit that the learning climate is an intangible, strategic resource that influences important outcomes. Data from 141 supply chain units within a multinational corporation reveal that four constructs (team‐, systems‐, learning‐, and memory orientations) function as first‐order indicators of the higher‐order phenomenon of the learning climate. In turn, learning is inversely related to supply chain cycle time. The results are robust across the 1994 and 1999 data, suggesting that learning offers a persistent tool for managing outcomes.
© MCB UP Limited
2002
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