This article advocates recognition of interpretive elements in business research and the need for improvement of the researcher’s interpretive skills. The scientific tradition specifically concerned with interpretation is called hermeneutics. However, interpretation exists in all types of scientific studies, be they quantitative or qualitative. The article presents lessons from hermeneutics and spells out the interpretive content of research in general and with specific focus on business‐to‐business marketing. Interpretive methods, when applied to business, are characterized by efforts to understand the complexity of the business world and its products, services and markets, and to add meaning to strategies, actions and events. A set of methods designated interactive research is discussed. These are more inspired by the humanities, sociology, anthropology and modern natural sciences than by the social sciences research paradigm as it is currently applied in most mainstream research in marketing.
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1 December 2003
Review Article|
December 01 2003
All research is interpretive! Available to Purchase
Evert Gummesson
Evert Gummesson
Professor of Service Management and Marketing, Stockholm University, School of Business, Stockholm, Sweden
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Publisher: Emerald Publishing
Online ISSN: 2052-1189
Print ISSN: 0885-8624
© MCB UP Limited
2003
Journal of Business & Industrial Marketing (2003) 18 (6-7): 482–492.
Citation
Gummesson E (2003), "All research is interpretive!". Journal of Business & Industrial Marketing, Vol. 18 No. 6-7 pp. 482–492, doi: https://doi.org/10.1108/08858620310492365
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