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Keywords: Accuracy
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Journal Articles
Salesforce automation, perceived information accuracy and user satisfaction
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Journal of Business & Industrial Marketing (2005) 20 (1): 23–32.
Published: 01 January 2005
...Stephan F. Gohmann; Robert M. Barker; David J. Faulds; Jian Guan Purpose This paper examines how perceptions about salesforce automation (SFA) systems are influenced by the perceived accuracy of the information the system provides. Design/methodology/approach Three hypotheses are tested...
