... of the COVID-19 pandemic. For instance, they are relying on the automation process, transferring new and updated knowledge to the current and new suppliers, managing workforce diversity, understanding the impact of demand’s disruption, managing the ecosystem and finally using digital technologies to mitigate...

...Stephan F. Gohmann; Robert M. Barker; David J. Faulds; Jian Guan Purpose This paper examines how perceptions about salesforce automation (SFA) systems are influenced by the perceived accuracy of the information the system provides. Design/methodology/approach Three hypotheses are tested...

...Madhavan Parthasarathy; Ravipreet S. Sohi In the past few years, organizations have spent millions of dollars adopting salesforce automation (SFA) systems, and this trend continues to grow. Despite its significance, very little academic research has been devoted to understanding the factors...

... a salesforce. © MCB UP Limited 1997 Automation Salesforce Technology The results of this study reveal some significant findings regarding the relationships between job experience, productivity and salespeople’s attitudes toward computer technology. As one might expect, a significant...