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Keywords: B2B sales process
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Journal Articles
Journal Articles
Journal of Business & Industrial Marketing (2021) 36 (6): 990–1009.
Published: 01 December 2020
... Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only The purpose of this paper is to understand marketing–sales–service (M-S-S) interface from the point of how social media marketing (SMM) platforms are prioritized and associated business-to-business (B2B) sales process...

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