Keywords: Customer ranking
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Journal Articles
Journal of Business & Industrial Marketing (2013) 28 (7): 577–588.
Published: 16 August 2013
...' evaluation. Reza Farzipoor Saen can be contacted at: farzipour@yahoo.com © Emerald Group Publishing Limited 2013 Customers Value analysis Customer information Customer ranking Data envelopment analysis Ratio values Cross‐efficiency An executive summary for managers and executive...

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