... which servitization trajectory the company should choose. Design/methodology/approach This study uses a combination of design science research (DSR) and context, intervention, mechanisms and outcomes (CIMO) to propose the model. An initial contextual factors list was created based on the literature...

..., the present research provides new insights into this emerging topic. Innovation Business Model Logistics Design Science Crowd Logistics The purpose of this paper is to evaluate the nature and characteristics of crowd logistics business models. Using this evaluation, a new concept...

... of a service concept in customer–service provider collaboration? Second, what are the functional principles for such collaboration? Design/methodology/approach – A participative, design science approach was used to develop the model for a joint-development process. Researchers developed and analyzed...