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Keywords: Employee multi-skilling
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Journal Articles
Journal of Business & Industrial Marketing (2023) 38 (5): 1087–1100.
Published: 15 July 2022
... important than employee multi-skilling in facilitating SC agility. The former improves all three dimensions, whereas the latter only improves internal agility. Both internal and supplier agility can improve SC performance, whereas customer agility has no significant effect. Originality/value This study...
