...Jiangtao Hong; Fuying Qiu; Bingqing Li; Richard Tay Purpose This study aims to examine logistics service providers (LSPs) as catalysts for semiconductor supply chain resilience in business-to-business (B2B) ecosystems. It fills a gap by showing how digital innovation and multi-stakeholder...

...Ilias Vlachos Purpose The purpose of this paper is to empirically study the necessary and sufficient antecedents of customer loyalty to logistics service providers (LSPs). Despite the abundance of loyalty studies, few studies have empirically examined the complex causal relationships between...

...Cemre Serbetcioglu; Aysu Göçer Purpose The purpose of this paper is to examine the social media profiles of logistics service providers, and understand how they use social media for elevating their services and differentiating their brands across industrial partners. Design/methodology/approach...