... compliance of the deliverers (Li et al., 2019). Crowd logistics Strategic foresight Manufacturing industries Digitalization The scenario building approach involved two essential phases, which took place from February to December 2019. The first phase entailed the development...

... with ERP systems. Organizations that are part of value chains can benefit significantly from CLV applications. © Emerald Group Publishing Limited 2013 Operations and production management Process management Business improvement Manufacturing industries Customer lifetime value Make‐to‐order...

.... Stafford and Stafford, 2000 ; Tripp, 1997). © Emerald Group Publishing Limited 2012 Visualization Value Services Offerings Tangibilization Manufacturing industries Stakeholders 1. all benefits, where the supplier simply list all potential benefits they believe their offering...

.... © Emerald Group Publishing Limited 2012 Service orientation Customer orientation Organizational structures Services in manufacturing companies Manufacturing industries Case studies Organizational structures of manufacturing companies are currently subject to major change...

... Publishing Limited 2007 Customer service management Manufacturing industries China National cultures An executive summary for managers and executive readers can be found at the end of this issue. Until the late 1990s, only a few Swiss machine and equipment manufacturing were active...

... in such settings has been limited. This study helps to fill this gap and provide a foundation for future research efforts within the area. © Emerald Group Publishing Limited 2005 Extranets Worldwide web Business‐to‐business marketing Manufacturing industries Buyer‐seller relationships Sweden...

... to support the strategy, and the style of the manager(s) who deal with the other party (Etgar, 1978). In general, an effective influence strategy must conform to the specific roles and responsibilities of each member of the relationship. Buyers Manufacturing industries Marketing Influence Purchasing...