Keywords: Marketing analytics
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Journal Articles
Journal Articles
Journal of Business & Industrial Marketing (2020) 35 (7): 1289–1299.
Published: 24 March 2020
...Guangming Cao; Na Tian Purpose Evidence in the literature has indicated that customer-linking marketing capabilities such as customer relationship management (CRM) and brand management are important drivers of marketing performance and that marketing analytics use (MAU) enables firms to gain...

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