... Delphi Multi-criteria decision-making Fuzzy analytical hierarchy process Potential employees Competent employees are the backbone of any organization (Mujtaba and Mubarik, 2022), effectively contributing to its smooth operation and profitability. Skilled employees serve as the firm’s primary...

..., it is also possible to say that there are some studies made specifically for Turkey. However, it is very difficult to come across studies in which the subject is handled holistically by using multi-criteria decision-making (MCDM) methods on a sectoral basis, especially in the Turkish manufacturing industry...

... organizations to improve organizational effectiveness. Customer-focused teams Interface Conflict B2B sales process Sensitivity analysis Analytic hierarchy process Multi-criteria decision-making Marketing Service Sales Business-to-Business marketing © Emerald Publishing Limited 2020 Emerald...