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Keywords: Perspective-taking
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Journal Articles
Perspective-taking and cooperation in customer–supplier relationships
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Journal of Business & Industrial Marketing (2021) 36 (7): 1103–1115.
Published: 25 November 2020
...Albert Caruana; Saviour Chircop; Jirka Konietzny Purpose Perspective-taking is an overlooked relational competence that matters to interaction, problem-solving and cooperation in inter-organizational buyer–seller relationships. This paper aims to distinguish perspective-taking from empathy...
