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Keywords: Sales methods
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Journal Articles
Uncovering sales agents’ recruitment, hiring and training practices as necessary conditions to sales agents’ exceeding quota and turnover intentions
Available to Purchase
Journal of Business & Industrial Marketing (2026) 41 (2): 160–175.
Published: 22 December 2025
... Sales management Sales training Sales methods Sales turnover Necessary condition analysis Sales agent outcomes Sales agent recruitment sourcing, hiring effectiveness, training program quality, sales lead effectiveness and agent compensation in line with market expectations are widely...
Journal Articles
The moderating role of cultural controls on the relationship between traditional formal sales controls and inside salesperson performance
Available to Purchase
Journal of Business & Industrial Marketing (2023) 38 (3): 622–636.
Published: 29 April 2022
... Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Formal sales controls Inside sales Cultural controls Autonomous motivation Operational phone performance Organizational culture Motivation (psychology) Sales management Control systems Sales methods...
Journal Articles
Inside sales agent’s sales activities influence on work outcomes and sales agent tenure through autonomous motivation
Available to Purchase
Journal of Business & Industrial Marketing (2021) 36 (5): 867–880.
Published: 02 November 2020
...@uhd.edu 16 09 2019 22 01 2020 18 05 2020 18 08 2020 19 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Performance Motivation (psychology) Sales management Sales strategies Sales methods Sales turnover Sales...
Journal Articles
Implementing the Challenger Sales Model at Cars.com: a case study
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Journal of Business & Industrial Marketing (2019) 34 (2): 291–302.
Published: 21 September 2018
... Sales strategies Challenger sale Sales methods Salesmanship Over the past four decades, sales organizations have increasingly shifted away from a transactional selling orientation that depends on persuasive techniques and emphasizes product features and benefits. Instead, they have embraced...
Journal Articles
The potential influence of organizational and personal variables on customer‐oriented selling
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Journal of Business & Industrial Marketing (2003) 18 (2): 114–132.
Published: 01 April 2003
.... Implications for managers from these potential relationships are also provided. © MCB UP Limited 2003 Relational approach Customer orientation Psychology Empowerment Leadership Sales methods Selling Customer‐oriented strategies An important trend in business‐to‐business (B2B...
Journal Articles
Improving the viability of manufacturers’ representatives with industry‐based sales training initiatives
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Journal of Business & Industrial Marketing (2001) 16 (3): 183–198.
Published: 01 June 2001
...‐trained rep sales force may encourage principals to keep their reps. In other words, principals would overcome the temptation of incurring expenses in hiring and training in‐house sales professionals. Training costs Sales training Industrial marketing Sales methods According...
Journal Articles
Impact of the consideration of future sales consequences and customer‐oriented selling on long‐term buyer‐seller relationships
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Journal of Business & Industrial Marketing (2000) 15 (4): 200–215.
Published: 01 July 2000
... that have been associated with individual sales productivity. © MCB UP Limited 2000 Selling Channel relationships Customer orientation Relationship marketing Sales methods Since I was transferred into our larger accounts division, I have found these customers expect my products...
Journal Articles
Determining relationship skills of prospective salespeople
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Journal of Business & Industrial Marketing (2000) 15 (4): 242–259.
Published: 01 July 2000
... those with lower levels. These findings should prove useful to sales managers desiring to hire salespeople with strong “people skills”, to facilitate developing meaningful long‐term relationships with prospects. © MCB UP Limited 2000 Selling Sales methods Salesforce Channel relationships...
Journal Articles
Relationship selling behaviors: antecedents and relationship with performance
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Journal of Business & Industrial Marketing (2000) 15 (2-3): 141–153.
Published: 01 April 2000
... on salesperson performance. Cooperative intentions do not influence performance. Results further demonstrate that some demographic criteria appear to be related to a salesperson’s likelihood of engaging in relationship selling. © MCB UP Limited 2000 Selling Sales methods Business‐to‐business...
Journal Articles
The influence of salespersons’ customer orientation on buyer‐seller relationship development
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Journal of Business & Industrial Marketing (1998) 13 (3): 271–287.
Published: 01 June 1998
..., and researchers are discussed along with limitations and recommendations for future research. © MCB UP Limited 1998 Channel relationships Customer orientation Personal selling Relationship marketing Sales management Sales methods Each subsequent phase builds on the outcomes from...
Journal Articles
Linking effective listening with salesperson performance: an exploratory investigation
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Journal of Business & Industrial Marketing (1997) 12 (5): 315–322.
Published: 01 October 1997
... marketing Sales methods Sales promotion Sales training Researchers and practitioners recognize that listening is a crucial basic skill on a par with reading, writing, and speaking (Cooper, 1988). Recognizing the importance of effective listening companies such as Xerox, Pfizer, General Electric...
Journal Articles
Coaching Practices in the Business‐to‐business Environment
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Journal of Business & Industrial Marketing (1993) 8 (2): 53–60.
Published: 01 February 1993
... engaged in business‐to‐business sales which indicates that coaching activities have been influenced by the need to build relationships with customers. In turn, this orientation will affect a number of new organizational concerns. © MCB UP Limited 1993 Coaching Sales methods Selling Sales...
Journal Articles
Managing Product Line Mismatch with Distributors
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Journal of Business & Industrial Marketing (1992) 7 (3): 19–28.
Published: 01 March 1992
... themselves and distributors and deal with them at an early stage in the process. © MCB UP Limited 1992 Conflict resolution Distribution Manufacturing Sales methods MANAGING PRODUCT LINE MISMATCH WITH DISTRIBUTORS David R. Decker Most distributors of industrial and building products apply...
Journal Articles
Buyer and Seller Psychographics in Industrial Purchase Decisions
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Journal of Business & Industrial Marketing (1991) 6 (1-2): 49–55.
Published: 01 January 1991
... Industrial marketing Purchasing techniques Psychographics Sales methods BUYER AND SELLER PSYCHOGRAPHICS IN INDUSTRIAL PURCHASE DECISIONS Seymour H Fine Psychographic segmentation, a focus of consumer research for at least two decades, has only recently piqued scholarly imaginations in the industrial...
Journal Articles
Sales leads can truly be seeds of sales
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Journal of Business & Industrial Marketing (1989) 4 (2): 27–31.
Published: 01 February 1989
... with telephone qualified leads, and concludes that advertising pays off when they are followed by effective inquiry qualification and lead management techniques. Marketing Sales methods COMMENTARY SALES LEADS CAN TRULY BE SEEDS OF SALES Richard W. Erschik There are increasing indications of potential...
