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1-17 of 17
Keywords: Sales training
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Journal Articles
Journal of Business & Industrial Marketing (2026) 41 (2): 160–175.
Published: 22 December 2025
... training practices Sales leads Exceeding sales quota Sales management Sales training Sales methods Sales turnover Necessary condition analysis Sales agent outcomes Sales agent recruitment sourcing, hiring effectiveness, training program quality, sales lead effectiveness and agent...
Journal Articles
Journal of Business & Industrial Marketing (2023) 38 (4): 701–723.
Published: 09 May 2022
... for fostering learning through work, resulting in better performance. These skills represent a 2020 updated list that could be used for future academic research and training and research in the business world. Sales themes Sales research Mixed methods Reliability Validity Sales training...
Journal Articles
Journal of Business & Industrial Marketing (2021) 36 (4): 630–640.
Published: 07 September 2020
... Sales management Sales training Social groups Sales strategies Organizations can and should implement internal CoPs to allow the exchange between sales agents in a more controlled matter. Furthermore, sales managers should proactively seek extern CoPs and introduced them to their organization...
Journal Articles
The role of the predictive gamification to increase the sales performance: a novel business approach
Journal of Business & Industrial Marketing (2020) 35 (5): 817–833.
Published: 29 October 2019
...: adequate definition of training content, analysis of the learning process and simulation of store reality. Research limitations/implications The authors introduced to the sales training literature the concept of predictive gamification. The predictive gamification allows anticipating and reducing...
Journal Articles
Journal of Business & Industrial Marketing (2019) 34 (2): 291–302.
Published: 21 September 2018
... researchers. A more specific aim is to determine whether establishing constructive tension between salespeople and their customers, which is arguably the most novel and defining feature of the CSM, was perceived as a source of value within the Cars.com organization. Sales management Sales training...
Journal Articles
Journal of Business & Industrial Marketing (2013) 28 (5): 411–420.
Published: 07 June 2013
... (Giacobbi, 2000). Kirby L. J. Shannahan can be contacted at: kirbys@mun.ca © Emerald Group Publishing Limited 2013 Coachability Sales coaching Sales performance Personal selling Sales management Sales training An executive summary for managers and executive readers can...
Journal Articles
Journal of Business & Industrial Marketing (2012) 27 (8): 659–672.
Published: 05 October 2012
... of time and money on sales training. Estimates of total annual spending on sales and sales management training have ranged up to $15.0 billion (Salopek, 2009). Although exact spending estimates for sales manager training are not broken out, the American Society for Training & Development (ASTD) noted...
Journal Articles
Journal of Business & Industrial Marketing (2009) 24 (7)
Published: 28 August 2009
... and Risto Pennanen, his Partner. © Emerald Group Publishing Limited 2009 --> Sales training Coaching Career development Selling Value: Maximize Growth by Helping Customers Succeed Article Type: Book reviews From: Journal of Business & Industrial Marketing, Volume 24...
Journal Articles
Journal of Business & Industrial Marketing (2009) 24 (7)
Published: 28 August 2009
.... and Sisodia, R.S. (2006), Tectonic Shift: The Geoeconomic Realignment of Globalizing Markets, Response Books, Sage Publications, New Delhi. © Emerald Group Publishing Limited 2009 --> Sales training Coaching Career development Article Type: Call for papers From: Journal...
Journal Articles
Journal of Business & Industrial Marketing (2008) 23 (3): 193–202.
Published: 14 March 2008
... of identifying and creating value. Sales management Sales training France United States of America Mexico Perception Another challenge with the study is the imbalance in samples across the countries. A quantitative study can adjust for such an imbalance; the possibility that thematic development...
Journal Articles
Journal of Business & Industrial Marketing (2006) 21 (5): 311–319.
Published: 01 August 2006
... to the relationship between experience and sales performance, the relations between training and performance may instead be indirect, via another variable(s), such as presentation skills. More explicitly, increased amounts of high‐quality sales training is more likely to improve the salesperson's presentation skills...
Journal Articles
Journal of Business & Industrial Marketing (2001) 16 (3): 183–198.
Published: 01 June 2001
... in‐house sales training – especially for new sales personnel. Thus, an industry‐wide survey was done to identify perceived training needs and potential demand for this program. These results provided guidance for creating an industry‐based sales training program that emphasizes personal selling...
Journal Articles
Journal of Business & Industrial Marketing (1997) 12 (5): 315–322.
Published: 01 October 1997
..., but are they acceptable measures of listening skill in the person selling context? © MCB UP Limited 1997 Business‐to‐business marketing Sales methods Sales promotion Sales training Researchers and practitioners recognize that listening is a crucial basic skill on a par with reading, writing...
Journal Articles
Journal of Business & Industrial Marketing (1997) 12 (3-4): 185–195.
Published: 01 June 1997
...Robert C. Erffmeyer; Dale A. Johnson Previous research has revealed that sales trainers have been reluctant to incorporate distance education training methods into their programs. This study investigated the effectiveness of six different teaching methods in delivering one sales training course...
Journal Articles
Journal of Business & Industrial Marketing (1996) 11 (1): 42–54.
Published: 01 February 1996
... sales managers make more successful hiring and training decisions for their worldwide sales team. Cross‐cultural management National cultures Salesforce Sales management Sales training Selection © MCB UP Limited 1996 However, hiring and maintaining a first‐class expatriate...
Journal Articles
Journal of Business & Industrial Marketing (1993) 8 (3): 65–72.
Published: 01 March 1993
... to take. Relates the key findings, examines the measures used to determine salesforce performance, and identifies teamwork variables constituting the dominant strategies which result in increasing salesforce effectiveness. © MCB UP Limited 1993 Salesforce Sales management Sales training...
Journal Articles
Journal of Business & Industrial Marketing (1989) 4 (2): 65–75.
Published: 01 February 1989
... the various roles, and howknowledge of this can be incorporated into sales training programs to give salespeople more information on their customers and help them be more effective during the sales interaction. © MCB UP Limited 1989 Decision making Industry Sales training Purchasing...
